Flag a care note for handover when the next shift must know about it. A flagged care note shows in Handovers for the other carers who can see the resident.
Before you start
Do this when you review your care notes, before you approve them. See Review your care notes.
Flag a care note
On the Review care notes screen, find the care note.
Tap the edit button at the top right of the care note (1). The Edit note panel opens.
Under Record flags, tap Handover (2).
If more questions show under the flags, answer them.
Tap Save (3).
Approve your care notes. See Approve your care notes.
To remove your flag, open the Edit note panel again, tap Handover again, and tap Save.
Flags that BetterCare sets
BetterCare can set the handover flag itself, for example for some care actions or from what you said in the recording. The care note then shows a Handover label with a lock. The panel shows This flag was set automatically. You cannot remove it.
If you think that the flag is wrong, tell your manager.
What the next shift sees
In Handovers, the note shows the care action, the reason, and who flagged it. For example:
Accident · flagged automatically: BetterCare set the flag.
Flagged by the carer: a carer set the flag.