BetterCare turns what you say about the care you gave into care notes. This article tells you how it works and which part of BetterCare is for you.
Record, review, approve
Record. The carer chooses a resident in the Android app and says what they did. They can pause while they give care, then record more.
Review. BetterCare writes a draft care note for each care action. It asks only for details that are missing. The carer checks each note and corrects errors.
Approve. The carer approves the care notes. Approved care notes cannot be changed.
BetterCare writes drafts. It does not make care decisions. Always check each care note before you approve it.
Which part is for you
Carers use the BetterCare Android app on a phone. Carers cannot sign in on the web. Read Carers: get the app and sign in.
Managers use the web app at https://web.bettercare-ai.com. Managers read care notes, make summaries, and manage residents and staff. Read Managers: sign in on the web.
Each person has a role. The role sets what the person can see and do. Read Roles in BetterCare.
Handovers
Carers can flag a care note for handover and write handover notes. The next shift reads them in the app. Managers see them on the resident's record in the web app.