This article helps you record a care note on the Record tab. You speak, and BetterCare writes the care notes. You then check and approve them.
Choose the resident
Tap the Record tab.
Tap Find a resident or room.
Tap the resident. To find a resident quickly, type part of the name or the room number.
Tap Select resident.
The residents of your communities show first, under My communities. The other residents show under Other residents.
Start the recording
Make sure that the correct name shows at the top. If it is not correct, tap Change.
Tap the record button in the dark panel.
The first time, Android asks if BetterCare can use the microphone. Tap While using the app.
Speak, pause and finish
Speak normally. Say what you did, as you tell a colleague. The Try to mention list helps you: care given, help needed, resident choices, what you noticed, resident outcome and next steps.
To stop for a short time, tap Pause. To continue, tap Record.
When you have no more to say, tap Finish.
Check the resident and the audio time on Finish this recording?.
Tap Finish. If you want to record more first, tap Go back.
You can also type in Written notes while you record. This is optional. BetterCare uses your written notes and your words together.
What happens next
The app uploads the recording. Then it shows Transcribing your words and Writing care notes. This usually takes about 30 seconds. When the care notes are ready, the review opens. Read Review your care notes.
You can tap the back arrow and do other work. The app continues the work. The recording shows in Needs your action on the Record tab until you approve its care notes.
After you finish, the Record tab clears the resident. It also clears the resident after about 10 minutes away from the Record tab.
Notes
The recording continues when the screen locks. Android shows a notice while the app records. Read Notifications and the recording notice.
One part of a recording can be 60 minutes. Then the recording pauses and the app shows "Recording paused after 60 minutes. Tap Record to continue." Tap OK, then tap Record to continue.
You can also start a recording from a resident page. Tap the Residents tab, tap the resident, then tap Start new recording.
If you leave the recorder while it is paused, the app keeps the recording. Open it again from Needs your action.
If the microphone is off
If the app shows Microphone is off, tap Turn on microphone. If you cannot turn it on now, tap Write a note instead, type your note in Written notes, and tap Finish. Read The microphone does not work.