While BetterCare records, Android shows a notice at the top of the screen. It tells you that the microphone is on. Android needs this notice so that the recording can continue when the screen locks or when you use another app.
The recording notice
Swipe down from the top of the screen to see it:
Recording care note, with the time that the recording has run.
Tap to return to BetterCare. Tap the notice to go back to the recorder.
The notice has no sound. It shows no resident name and no care details. It goes away when you pause or finish the recording.
"Recording paused"
One part of a recording can be 60 minutes or shorter. At 60 minutes, BetterCare pauses the recording and shows Recording paused after 60 minutes. Your recording is saved. Open BetterCare and tap Record to continue.
Turn on notifications
BetterCare asks for permission to show notifications on the Set up recording screen. If you said no, the app can still record, but the recording notice does not show.
If the Record tab shows Notifications are off:
Tap Turn on. Android settings open.
Turn on the notifications for BetterCare.
Go back to BetterCare.
Notes
Android can also show a small microphone icon at the top of the screen while an app uses the microphone.
BetterCare does not record when the recorder is paused or closed.
For microphone problems, see The microphone does not work.