Skip to main content

Communities

Group residents and staff of a care home into communities, such as a wing. Add, rename or archive one.

A community is a group of residents and staff in one care home, for example Garden wing or Orchard wing. This article tells you how to add, rename and archive a community. Group managers and admins do this on the Care homes page.

What a community changes

  • In the Android app, communities sort and group the residents. A carer sees the residents of their communities first.

  • A community does not change which residents a carer can see. A carer can see all the residents of their care home.

  • Each resident can be in one community. A staff member can be in more than one community.

Add a community

  1. In the sidebar, select Care homes.

  2. Select the care home.

  3. In the Communities section, select Add community.

    The care home panel with the Add community button marked 1
  4. Type the Name.

  5. In Owner, select the person who is responsible for the community.

  6. Optional: type a Description (optional), for example the floor or the rooms. Use 500 characters or fewer.

  7. Select Add community.

The owner can be an active staff member of this care home, or a manager who has all care homes. Each community in a care home must have a different name.

Rename a community or change the owner

  1. Open the care home, then select the community in the Communities section.

  2. Change the Name, the Owner or the description.

  3. Select Save.

Archive a community

  1. Open the community.

  2. Select … at the top right, then Archive community.

    The Garden wing community panel with the Archive community menu item marked 1
  3. Read the dialog, then select Archive.

When you archive a community:

  • Its residents and staff leave the community. They stay in the care home.

  • Care notes keep the community name.

  • You cannot add residents or staff to an archived community.

To put a resident in a community, read Add residents. To put a staff member in a community, read Move a staff member between communities.

Did this answer your question?