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Add and edit a care home

Group managers and admins: add a care home, and change its name or address.

Group managers and admins. This article tells you how to add a care home to your care group, and how to change its details. Home managers do not have the Care homes page.

Add a care home

  1. In the sidebar, select Care homes.

  2. Select New care home.

    The Care homes page with the New care home button marked 1
  3. Type the Care home name. Use 200 characters or fewer.

  4. Optional: type the Address (optional).

  5. Type the Number of beds as a whole number. You can leave it empty.

  6. Select Save.

    The Add a care home panel with the name field marked 1 and Save marked 2

The message Care home added. shows, and the care home is in the list.

Change a care home

  1. On the Care homes page, select the care home.

  2. Change the Care home name or the Address (optional).

  3. Select Save.

Rules

  • Each care home in a care group must have a different name. If the name is in use, the panel shows "Another care home is already called …".

  • You set the number of beds when you add the care home. After that, only BetterCare can change it. To change it, email [email protected].

  • You cannot archive or delete a care home in the web app. To close a care home, contact BetterCare support.

  • If another person saved the care home while you made changes, select Load the latest details, then make your changes again.

To add wings or units to a care home, read Communities.

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