This article helps you read the earlier care notes and handover notes of a resident. You can read the notes of all carers, for each resident on your list.
Find the resident
Tap the Residents tab.
Type part of the name or the room number in Search name or room. You can also scroll the list.
Tap the resident.
The list shows the residents in groups, one group for each community. A resident can show to review when you have care notes to approve for them, and handovers when they have open handover notes.
If the app shows "No match. Missing someone? Ask your manager.", the resident is not on your list.
Read the notes
The resident page shows the name, the room and the community. It has two tabs.
Tap Care notes to see the recordings, newest first, in groups for each day. Each recording shows its time, who recorded it, its status and its care actions.
Tap the filter button to show All care notes, or only your care notes that need action (Needs action).
Tap a recording to open it. If it shows Review, it is yours and waits for approval.
To see older recordings, go to the end of the list and tap Show earlier care notes.
Tap Handovers to see the handover notes of the resident. Read Read and acknowledge handovers.
Notes
You can read the care notes of other carers. You cannot change them. They show "Recorded by another carer. You can read these care notes."
Approved care notes cannot be changed.
To record for this resident, tap Start new recording.
Offline, the resident list comes from the phone. The resident page needs a connection to load care notes that are not on the phone. The app shows "You're offline. Connect to load the care notes."