This article helps you correct a care note before you approve it. You can change the words, the care action, the outcome, the time and the flags. You can also delete a note.
Change the words
Tap the note text or the pencil on the card.
Change the words with the keyboard.
The app keeps your changes on the phone. You do not need to tap a save button.
Open the edit panel
Tap the options button at the top right of the card. The Edit note panel opens. In the panel you can:
Change the care action. Tap Change next to the care action, search for the correct action, and tap it.
Answer the questions of the care action. For example, under Action outcome, tap Declined, Not present or Refused if the care was not done. The choices are different for each care action.
Change When was it done?. Tap Now, 1 hr ago, 2 hrs ago, or Choose time to set a clock time. Now is the time of the recording.
Delete the note. Tap Delete this note, then tap Delete note. To stop, tap Keep it.
Tap Save to keep your other changes.
Under Record flags you can mark the note as Accident, Incident, Handover or Unusual. Read Flag a care note for handover.
What happens after Save
BetterCare updates the note text to agree with your changes. The card shows "Updating note…" for a short time. If the update fails, the card shows Update note. Tap it to try again.
Notes
If you close the panel with changes that you did not save, the app asks "Close without saving?". Tap Close to discard the changes, or Back to return to the panel.
Some flags are set automatically. The panel then shows "This flag was set automatically. You cannot remove it."
Offline, you can change the words and the answers. Some care actions need a connection before you can change to them. The app then shows "Connect to the internet to change to this care action."
You can only change your own care notes, and only before approval.