The record provider is the care record system that your care notes are written for, for example PCS. This article tells you where to see it.
See the record provider
In the sidebar, select Settings.
Go to the Record provider section.
What the section shows
The name of the record provider, for example PCS. The Care group section shows the same name.
When your care group has a record provider, care notes use the format of that provider.
When the section shows Not set, care notes use the BetterCare format.
Change the record provider
The section is Read only. You cannot change it in the web app. BetterCare sets the record provider for your care group. To ask for a change, use Help in the sidebar or email [email protected].