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I must change my password

After your manager sets a password for you, choose your own password. The rule: 6 or more characters, no spaces.

When your manager sets a new password for you, it is a temporary password. After you sign in with it, the app shows Choose your own password. You must choose a new password before you can use the app.

Choose your password

  1. Type a new password in New password (1).

  2. Type the same password in Type it again (2).

  3. Check the list under the fields. Each rule gets a tick when your password obeys it.

  4. Tap Save and continue (3).
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    The Choose your own password screen with the two password fields marked 1 and 2, three ticked rules, and Save and continue marked 3

The app shows Password saved. You're signed in. Then choose your communities for the shift.

The password rule

  • 6 or more characters

  • No spaces

You can use letters, numbers and symbols. You do not need a capital letter or a number. The two passwords that you type must be the same: the list then shows Both passwords match.

Do not use your temporary password again. The app shows Choose a new password. Do not use your current or temporary password. if you try.

Important

This screen is the only place where you can change your password in the app. The screen says: You cannot change your password again on this phone. If you forget it, ask your manager for a new one.

Remember your password. Do not tell another person your password.

If it does not work

  • Connect to the internet to save your new password. Connect the phone, then tap Save and continue again.

  • Your password didn't save. Try again. Tap Save and continue again.

  • You cannot change your password on this phone. Ask your manager for help. Ask your manager to set a new password for you.

To stop, tap Sign out. If recordings on the phone are not sent, the app asks you to choose your password first.

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