A community is a part of your care home, for example Garden wing. The communities that you select tell BetterCare which residents to show to you on this shift.
Choose your communities after you sign in
After each sign-in, the app shows Choose your communities. The list starts with the communities that you selected last time.
Tick each community that you work in on this shift (1). To find a community, type its name in Search communities.
Tap Select 2 communities (2). The number on the button is the number of communities that you ticked.
You must tick at least one community. The button stays off until you tick one.
Change your communities during the shift
On the Record tab or the Residents tab, tap the menu button at the top right.
Tap Communities (1).
Tick or clear the communities. Keep at least one community ticked.
Tap the Select button (2). The button shows only when you change the list.
What happens next
The app shows Communities selected. The resident lists then show the residents of the communities that you selected.
If the communities do not load
If the app shows Communities didn't load. You can choose them later in the menu., tap Continue to open the app. Choose your communities later from the menu.
If your care group has no communities, the app does not show this screen.
Change your communities when the phone is connected to the internet.
If a community is not in the list, speak to your manager.