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Change the resident of a recording

Put a recording on the correct resident, while the recording is paused or in the review.

This article helps you when a recording has the wrong resident. You can change the resident in the recorder while it is paused, or in the review.

In the recorder

  1. Tap Pause.

  2. Tap the change button at the top right, next to Paused.

  3. Tap the wrong resident to remove the tick.

  4. Tap the correct resident.

  5. Tap Select resident.

The paused recorder with the change button marked 1, and the Change residents? list with the new resident marked 2 and Select resident marked 3

Your recording and your written notes stay. Tap Record to continue, or Finish.

The change button shows only while the recording is paused and before the app starts to upload it. If you do not see it, finish the recording and change the resident in the review.

In the review

  1. Tap the change button at the top right of Review care notes.

  2. Tap the correct resident in Change resident?.

The review with the change button marked 4, and the Change resident? list with the correct resident marked 5

BetterCare updates the care notes for the new resident. The review shows "These care notes are being updated. They open again when they are ready." Then check the care notes again.

For a recording with more than one resident

The review has no change button at the top. Tap the name of a resident at the top of a section, then tap Change and the first name. Read Record for more than one resident.

Notes

  • You cannot change the resident after approval. Tell your manager.

  • You cannot change the resident of a care note that another carer recorded.

  • To start a recording with the correct resident, tap Change on the Record tab before you tap the record button.

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